• Introduction
  • Before you begin
  • TruCare ProAuth notes
• Touring the dashboard
• Populating the dashboard
  • Filtering options
• Finding a member
  • Searching by member ID
  • Searching by name and date of birth
  • Member search results
• Viewing a member summary
• Creating and updating authorization requests
  • Creating an IP authorization request
    • Starting an IP authorization request
    • Completing the IP authorization prescreening
      • Prescreen messages
    • Providing the IP authorization details
    • Completing the IP procedure prescreening
    • Providing the IP procedure details
    • Reviewing the IP authorization
    • Adding an IP procedure or service
    • Removing an IP procedure or service
    • Editing an IP procedure or service
  • Adding an IP procedure
  • Extending an IP authorization
    • Starting an IP authorization extension
    • Completing the extend IP authorization prescreening
    • Completing the extend IP authorization details
  • Adding IP procedure(s) during Extend workflow
    • Reviewing the IP authorization extension
  • Creating an SP authorization request
    • Starting an SP authorization request
    • Completing the SP authorization prescreening
    • Providing the SP authorization details
    • Reviewing the SP authorization services
      • Adding or editing a service
      • Removing a service
  • Adding or extending an SP service
    • Adding a service to an existing SP authorization
      • Start adding a service to an SP authorization
      • Completing the add service prescreening
      • Completing the add service authorization details
      • Reviewing services when adding a service
    • Extending a service on an existing SP authorization
      • Start extending a service on an SP authorization
      • Complete the extend service prescreening
      • Complete the extend service authorization details
      • Reviewing services when extending a service
  • Adding notes and attachments to authorization requests
    • Adding a note
    • Adding an attachment
  • Adding clinical criteria to authorization requests
    • Add InterQual Connect™ clinical criteria
    • Add Cite AutoAuth clinical criteria
• Viewing authorization summary tables
  • View Inpatient Authorizations Summary table
  • View Service/Procedure Authorizations Summary table
  • View Service Request Authorizations Summary table
• Acknowledging service requests
• Viewing authorization details
  • IP authorization details
  • SP authorization details
  • SR authorization details
• Viewing correspondence
  • Correspondence summary
  • View letter history
    • Viewing Letter History
    • Open PDF
• Applying a filter to your provider list
  • Provider Filter indicators
  • About selecting providers in the Provider Filter
  • Applying a filter
  • Adding to a filter
  • Removing the filter
• UDF guidelines
  • UDF types
• Expired diagnosis or procedure codes
  • How TruCare ProAuth treats expired codes
    • Do not check dates setting
    • Warn when dates are invalid setting
    • Disallow invalid dates setting
• TruCare ProAuth access from a member search in your parent portal
• ProAuth User Guide PDF

Introduction

ProAuth User Guide PDF