1

Navigation Pane

A designated space for links to other web pages and for data on a selected member.

Select Dashboard to restore the default page.

Select Member Search to find a member. For more information about finding a member, see Finding a member.

2

Provider Filter

A tool for searching and filtering providers associated with your user account.

For more information about using the provider filter, see Applying a filter to your provider list.

3

References

Name of the user currently signed in.

Select Help to download the User Guide.

Select About to display the ProAuth version.

4

Create authorization request buttons/menus

Use the buttons or menus to begin creating an inpatient or service/procedure authorization request. If behavioral health is enabled for IP or SP authorizations, there is a dropdown instead of the button.

For more information, see Creating an IP authorization request or Creating an SP authorization request.

5

Filter

(Filter By)

A tool that controls what displays in the dashboard summary tables.

For more information, see Populating the dashboard.

For this example the Filter By tool is compressed.

6

Inpatient Authorizations Summary

A table of inpatient authorizations for providers associated with your user account. You use the dashboard’s Filter to populate the summary table with authorization requests.

For more information, see Viewing authorization summary tables.

7

Extend

Use to extend an open IP authorization request. This workflow starts at the dashboard with the selection of the authorization to be amended.

For more information, see Extending an IP authorization.

8

View Auth Details

Use to access to the Authorization Details page.

Select an authorization, then select View Auth Details.

For more information, see Viewing authorization details.

9

View Correspondence

Use to view the Correspndence Summary. From there you can open Letter History to view, share, or print letters sent to the member.

Select an authorization, then select View Correspondence.

For more information see Viewing correspondence.

10

Page controls

Displays the current page on view and the controls for moving to first, previous, next, or last page and for setting the number of table rows to view on each page.

11

Service/Procedure Authorizations Summary

A table of service/procedure authorizations for providers associated with your user account. You use the dashboard’s Filter to populate the summary table with authorization requests.

For more information, see Viewing authorization summary tables.

12

Add/Extend Service

Use to add a service to or extend a service on an existing SP authorization request. This workflow starts at the dashboard with the selection of the authorization to be amended.

For more information, see Adding or extending an SP service.

13

Line Item

By member, each distinct service request that is submitted for authorization. The line item comprises parameters such as service date range, primary diagnosis and procedure codes, place of service, servicing provider, stay level or service type, and authorization status.

Not shown

Service Request Authorizations Summary

A table of service request authorizations for providers associated with your account. You use the dashboard’s Filter to populate the summary table with service requests. Your organization controls the display of this table.

For more information, see Viewing authorization summary tables.