Introduction
TruCare ProAuth is an interactive digital authorization management tool that streamlines the authorization process for providers and payer organizations. Providers submit authorization requests using a simple online process. Real-time responses and updates increase efficiency in the authorization process.
TruCare ProAuth key features enable you to:
• Search for members to retrieve demographic and eligibility information
• Submit inpatient or service/procedure authorizations
• View service requests entered by a member's care team
• Receive real-time status determinations
• Add notes and clinical criteria, as well as upload supporting documentation as part of the authorization process
• Access comprehensive views of authorizations for your associated providers
The payer organization determines your user role and the features enabled for your use in TruCare ProAuth.
For administrative information about using the TruCare ProAuth Configuration areas, refer to the TruCare ProAuth Configuration Guide.