Viewing Letter History
The Letter History shows the status of a letter and the date and time the letter was generated. Using the Letter History grid, you can open a PDF of the letter and, from the PDF, print or download the letter.
The Letter History grid contains two columns:
• Status - The current state of the letter. SUCCESS indicates the letter was successfully printed. or faxed from TruCare. It does not indicate that the letter recipient received the correspondence.
• Date Generated - The date and time stamp indicating when the letter was printed or faxed.
The gird also contains the Open PDF button, which allows you to view the PDF of a letter.