View Service Request Authorizations Summary table
The Service Request Summary table provides access to service requests for which providers associated with your user account are the servicing provider. This table is available if configured by your organization.
You can view data for the parameters displayed in the columns of the summary table (as shown in the example in this topic). You can sort each column of data in alphabetical or numerical order. Each line (or row) of data applies to a specific member.
When you select and expand a service request, the row expands to list authorization line items. These include line item number, service code, modifier, service offer, start date, end date, servicing provider, quantity, and status. The summary table updates each time a service request is submitted.
If your organization requires you to acknowledge service requests, the summary table includes an Acknowledge column and you must accept and acknowledge service requests before you can view authorization details. For more information, see
Acknowledging service requests.