Adding or extending an SP service
You can add a service or extend an existing service on an open SP authorization request. These workflows offer convenience and work/time efficiencies.
In the Add Service and the Extend workflows, you can only add or extend a service as related to the existing authorization. Not all fields of the authorization request form can be edited, because some fields default from the initial authorization. For example, you are unable to change the primary diagnosis. For any new episode of care, create another SP authorization.
All services that you add or extend require prescreen evaluation.
Note: Keep the following information in mind.•Before submitting an authorization request, you can extend an existing service only once.
•Only services that you add or extend in a workflow can be edited (and possibly) removed before submitting the authorization request.
•An added or extended service must be created before the Remove function is activated on the Services page. (If you have only one added or extended service and you want to modify it, you can edit the line item. If you want to discard it, you can cancel the authorization.)
As you proceed through the workflow for adding or extending a service, the header on the screens reflects the type of authorization request you are creating: Extend Service/Procedure Authorization for medical SP Authorization requests or Extend Service/Procedure Behavioral Health Authorization for behavioral health SP Authorization requests. You can also see where you are in the main parts of the workflow: Prescreen, Authorization Details, Services, or Confirmation.
Note: The option values shown in the workflow topics in this section are illustrative only.