Starting an SP authorization request
Initiate an SP authorization request on the dashboard.
Use one of the following actions on the dashboard to start creating an SP Authorization request. The available actions depend on whether behavioral health is enabled in TruCare ProAuth.
• If behavioral health is not enabled, select Create Service/Procedure Authorization (to create a medical authorization).
• If behavioral health is enabled, from the Create Service/Procedure Authorization menu, choose Behavioral Health or Medical.
The Prescreen page opens. Now you can add information for preliminary evaluation.