Applying a filter to your provider list
Using filtering is one of the best ways to make your work activities more efficient.
Filtering allows you to create a subset of just the entities you need to see at one time. For example, you can use filtering to narrow your provider list for a work session.
Note: Any filters that you create last only for as long as you maintain your work session. Filters cannot be saved.
Requesting provider
The requesting provider is the entity that is requesting/ordering the service or admission for a member.
For authorization requests created and submitted, only the providers associated with your user account qualify as requesting providers, unless your configuration allows you to search for all available providers. If you have that option and you select Search All Providers, all available providers are returned by the search. Any providers returned by your provider search can be entered into the Requesting Provider field.
Note: When authorization requests are created, searches for requesting providers use all providers associated with your account (or all providers if your configuration allows you to search for all available providers and you select that option), not solely the providers selected on the Provider Filter at a given time.
Default provider list
By default, none of the providers associated with your user account are selected at the start of a work session. You can select all by selecting the Provider List check box or filter the list by creating a subset of providers to use for a specific purpose.
Note: The Provider List check box is only available if the number of providers associated with your account is less than or equal to the provider threshold configured by the
TruCare ProAuth administrator. See
About selecting providers in the Provider Filter for more information.
To restore the default provider list, clear the Provider List check box. The indicator changes from green to gray, as no entries are active. All providers linked to your account are displayed. Select the Provider List check box then select Apply Filter to make all entries active again.