About selecting providers in the Provider Filter
In the Provider Filter, the maximum number of providers (provider threshold) that you can select is configured by the TruCare ProAuth administrator.
The display of the Provider List check box in the Provider Filter depends on the number of providers associated with your account and the configured provider threshold.
• If the number of providers associated with your account is less than or equal to the configured provider threshold, the Provider List check box is available in the Provider Filter. You can use that check box to select all providers. When using the Advanced Search, the results are automatically selected.
• If the number of providers associated with your account exceeds the configured provider threshold, the Provider List check box is not available in the Provider Filter.
You cannot manually select more providers than the configured provider threshold. If your selections reach the provider threshold, the remaining provider check boxes are disabled. A message informs you that the limit has been reached and to select other providers you must deselect some providers (as shown in the next example).
If the number of providers returned in advanced search results is less than or equal to the configured provider threshold, the results are automatically selected.
If the number of providers returned in advanced search results exceeds the configured provider threshold, the first x (where x is the provider threshold) number of providers are automatically selected. A message informs you that the limit has been reached and to select other providers, you must deselect some providers (as shown in the next example).
